Terms & Conditions

Terms & Conditions

Effective Date: March 19, 2026

Welcome to Lauren Rejana Hair Co., owned and operated by Lauren Rejana. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products

We sell 100% human hair products. Due to the nature of these products:

• Texture, color, and length may vary slightly
• Proper care is required to maintain quality
• We are not responsible for improper installation or maintenance

3. Orders & Payments

• All orders must be paid in full at checkout
• We reserve the right to cancel or refuse any order at our discretion
• In the event of suspected fraud, your order may be delayed or canceled

4. Final Sale Policy

ALL SALES ARE FINAL.

We do not offer:

• Refunds
• Returns
• Exchanges

By placing an order, you agree that:

• You have reviewed your cart carefully
• You selected the correct items, lengths, and quantities

5. Shipping

Please refer to our Shipping Policy for full details. We are not responsible for:

• Delays caused by shipping carriers
• Incorrect shipping information provided by the customer

6. Intellectual Property

All content on this website (logos, images, text, branding) belongs to Lauren Rejana Hair Co. and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

We are not liable for:

• Allergic reactions or sensitivities
• Damage caused by misuse of products
• Indirect or incidental damages

8. Contact

For all inquiries, contact us via email:

Email: laurenrejana@laurenrejana.com

By using this website, you agree to these Terms & Conditions.

Shipping Policy

Effective Date: March 19, 2026

Thank you for shopping with Lauren Rejana Hair Co.

1. Processing Time

• Orders are processed within 2–5 business days
• Processing time does not include shipping time
• Orders are not processed on weekends or holidays

2. Shipping Time

• Standard shipping typically takes 3–7 business days after processing
• Delivery times may vary depending on your location

3. Shipping Address

Customers are responsible for:

• Entering the correct shipping address at checkout

We are not responsible for:

• Packages sent to incorrect addresses provided by the customer

4. Lost or Delayed Packages

Once your order has been shipped:

• We are not responsible for delays caused by the carrier
• We are not responsible for lost or stolen packages

If you experience an issue, please contact the shipping carrier directly.

5. Order Tracking

You will receive a tracking number via email once your order has been shipped.

6. No Refunds

Due to our final sale policy, we do not offer refunds for:

• Shipping delays
• Lost or stolen packages

7. Contact

For questions, contact us at:

Email: laurenrejana@laurenrejana.com